The IT Architect (ITA) designs, implements and manages the automation of business processes and building controls with innovative telecom and technology solutions.

Our mission is to establish ITA as a valued partner of supplier diversity in the competitive marketplace that delivers scalable and comprehensive solutions. It is our belief that we fulfill this mission through a unique combination of industry vision, coupled with our extensive domain of knowledge, resources, and innovative technology.

Our Process to Innovation and Change


Our first priority is to understand the business strategy and needs of our clients. Through business process and efficiency mapping, we create a blueprint for the innovative solution that we will design to automate processes. This gives us a visual to share with clients to ensure accuracy and that everyone involved is on the same page.

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In the implementation phase, we execute the design into a custom software/hardware solution. It is important to have a strong base so that we can further extend the software.

Our method of integration is structured for the seamless deployment of the solution, minimizing downtime and maximizing efficiency with training, documentation, and strong support.


We offer white glove delivery, supporting what we created in the blueprint and software implementation. We ensure that our technicians are up to standards so we can support your vision, not only effectively but efficiently. We position our solutions to allow for continued innovation as your roadmap grows and evolves.

Using ongoing analytics, reporting, audits, compliance, staff augmentation where needed and most importantly, transparency, we strive to be a cog in the operational wheel to consistently support organization’s efforts.

We hold some gold stars

We have some significant, distintinctions and accolades that make us a proud group.

Building Controls Automation Award

Chicago Urban League
nextConstruction Program

Telecom Company Award

Business Growth Acceleration Program

Men of Excellence Award

Chicago Defender

Maye Foster Thompson Minority Business Advocate Award

Chicago Minority Supplier Development Council (CMSDC)

Business of the Year

Illinois Black Chamber of Commerce

ASCEND Advanced Management Education Program

Northwestern | Kellogg

The IT Architect Team

Leadership that makes us strong and agile.

Sherri Hamilton

Director of Digital Product Marketing

Lois Shanklin

Administrative Services Manager

Charles Harrell II

President & CEO

Aljonon Coleman Esquire

In House Legal Counsel

Dr. Lisa Randon

Sr. Vice President

Charles Harrell Sr.

Executive Vice President

Kim Martin

Director Sales Operations

Justin Kempiak

Chief Product Officer

Vivian Hill


We are growing…Join the party!

Diverse Opportunities

At ITA, opportunities to shine happen daily. We value what makes you different, and encourage you to act on your ideas -- no matter how out of the box they may be. You bring skills and a customer-first mentality, and we'll bring the tools and environment you need to do the best work of your life.

Challenge & Reward

The IT Architect is a company of distinction. Our team is made up of diverse amazing folks, who also happen to be some of the best designers, strategists, and programmers around. We’re always on the lookout for professionals who align with our values and our passion for crafting quality solutions, and who want to have fun in the process.

This is the beginning of a harmonizing partnership.

ITA simplifies so you can lead your organization with innovative and effective IT solutions, efficient service, and confidence. Our promise is to be an innovative solutions firm with our eye on the customer & its future, which will require us to have seasoned and highly-skilled team members.